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Frequently asked questions

Freelancers FAQ: find missions and grow your activity on 404Works

Are you a freelancer and have questions about how 404Works works, access to missions, or the Premium subscription? This FAQ answers the most common questions from freelancers looking to grow their activity and connect with qualified clients.

How does 404Works work for freelancers?

404Works is a platform that connects freelancers with clients looking for specific skills. Registration, profile creation and access to basic features are free. Freelancers can then choose to subscribe to a Premium plan to increase their visibility and access more mission opportunities.

What is 404Works’ business model?

404Works operates on a “freemium” model. Essential features are available for free to freelancers. The optional Premium subscription provides additional benefits, particularly in terms of visibility and access to selected missions.

Does 404Works charge a commission on missions?

No. 404Works does not charge any commission on missions. You communicate directly with the client, negotiate your rates freely, and manage invoicing and payments yourself.

How do I register as a freelancer on 404Works?

During registration, select the “Freelancer” account type. You must then complete your profile and request its validation. Once your profile is approved, you can access missions and be contacted by clients.

Why hasn’t my profile been approved?

A profile may be rejected if it is incomplete or does not meet the platform’s quality requirements. The most common reasons are an unprofessional profile picture, missing information, or a description that is not detailed enough. A clear, complete profile written in proper English significantly increases your chances of approval.

Can I contact a client directly?

You can respond to missions posted by clients. However, private conversations through the messaging system are initiated by the client. You will be notified by email when a client contacts you.

Why are some missions not accessible to all freelancers?

Some missions are subject to a selection process and are accessible as a priority to Premium members. This approach helps provide more qualified opportunities and limits the number of responses on certain missions.

What is the Premium subscription for freelancers?

The Premium subscription helps freelancers increase their visibility and improve their business efficiency. It provides access to selected missions, displays full contact details on your profile, improves your position in the directory, and increases direct contacts with clients.

What Premium subscription durations are available?

Three Premium subscription durations are available: 1 month, 3 months, or 6 months. All plans include the same Premium features; only the subscription length differs.

Is the Premium subscription automatically renewed?

Yes, the Premium subscription is automatically renewed at the end of the selected period (1, 3, or 6 months). You can request cancellation at any time from your personal account area.

How can I cancel my Premium subscription?

Cancellation can be requested from your personal account, in the “Premium” section. After confirmation, the cancellation takes effect at the end of the period already paid. You keep Premium benefits until that date, and no further charges are made.

Can I pause my profile without deleting it?

Yes. You can set your profile status to “Unavailable”. Your profile will no longer appear in the directory and you will stop receiving requests, while keeping your account.

How can I request the permanent closure of my account?

You can request the permanent closure of your account via the dedicated form available from your personal account. Account closure results in the complete deletion of your profile and the removal of all your personal data, in accordance with applicable regulations.

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