Portfolio
Experiences
Ericsson, du 04/03/2013 au 29/08/2014
-Administration of network equipment.
-Raising awareness of event management among support teams.
-Incident management (70% reduction in incidents).
Oberthur Technologies, du 01/06/2015 au 30/06/2015
-Writing of functional specifications;
-Implementation of a crisis management process for group reporting tools (TM1, BFC).
-Drafting of procedure manuals for training business and IT support teams.
BearingPoint, du 03/04/2017 au 27/10/2017
-Drafting of commercial proposals in response to calls for tender.
Educations
Information system engineer, de 2006 à 2012
Master in Management : Sustainable Alternative Models and Social Innovation, de 2014 à 2017








