Portfolio
Experiences
Ditto Bank, du 02/01/2018 au 09/09/2019
Identify the client targets in the BtoB market
Define the relevant products and features for each market’s segment
Coordinate with the existing business units (IT, Compliance, Marketing, Operations, etc.)
Manage RFI/RFP and requirements with international vendors
Participate in the strategic development of the “Bank as a Service” activity
Representing Ditto Bank in different events
Member of the Executive Committee
Western Union, du 01/12/2014 au 31/12/2017
Identification and generation of new business opportunities (upsell, cross-sell)
Retention of existing clients (+1,500 clients)
Managed a team of 7 account managers and 3 supports : recruit, onboard, train, set KPIs & annual objectives, measure performance
Analyze the behavior and optimize the sales performance of the customer base
Managed personally the most strategic accounts and setting up account plans and forecasts
Western Union, du 02/01/2011 au 31/12/2014
Improvement of the operational procedures
Leading sales campaigns
Onboarding and training new team members
Exceeded the annual revenue target (+2M€) and maintained a double-digit growth
Identification and generation of new business opportunities (upsell, cross-sell)
Retention of existing clients
Managed the top 80 key accounts and closed complex deals
Educations
Negotiation Mastery, de 2020 à 2020
Managing Innovation and Design Thinking, de 2020 à 2020
Masters in Management Control , de 2006 à 2007








