We offers all services that can be outsourced or even offshored. This could allow you to significantly reduce the costs initially planned for the service.
Call processing and prospecting: we outsource all services that can be done remotely, from telephone prospecting to inbound customer services. Our goal in call processing is to expand our client's portfolio and thus ensure its development. In order to stand out, we put forward standard that can promote the profitability of our customers. To do this, we ensure the efficiency of the "customer service" that will subsequently produce "customer satisfaction". We have competent personnel who are aware of the importance of the image of the brand they represent. Experienced and dynamic teleoperators in the field, especially in listening, will be able to anticipate different relational scenarios according to the calls.
After-sales service, mailing: with experienced collaborators in mailing, we can ensure the after-sales service of your brand, whatever it is, with a very good quality of answer and in the best time. For this branch, we give ourselves the means to respect the response time requested by our customer. To develop and grow together to ensure the sustainability of the project: this is our motivation.
Community management: having a good community manager is the main key for the good management of your page. We have autonomous agents who are comfortable with social networks to ensure the smooth running of the tasks they will be entrusted with in this regard. Nowadays, social networks provide the best advertising. Our team is equiped with the knowledge and experience on the world of influencers to get you the maximum partnerships and ensure sales.