Completely bilingual (French-English), I am an expert in marketing and customer relations. I have a Masters in Marketing & Business Strategy and have over 8 years of experience in customer relationship management, telemarketing and virtual assistance in the fields of banking and commerce. I have an open mind, am enthusiastic, reliable, happy, warm, collaborator and a hard worker. I am results-oriented & customer oriented and working to provide you with the best you can get.