Here's all I can do for you

- All Shopify and dropshipping items and customer services
- Searches
- Manage facebook pages
- Moderate content
- writing articles, audio and video transcription, translation and subtitling, webmastering, call centre (outgoing and incoming calls), mailing, photo editing and video editing
- handle incoming calls, outgoing calls and e-mails: reservation processing, after-sales service
- Thumbnail creation and optimization of Youtube videos
- Graphic design
- Presentation of the video editing and Youtube interview
- Order tracking: update of new orders, supplier reminders for late orders, insertion of a tracking number for shipped orders
- Mail handling: answering customer questions, handling customer complaints, sending reminder e-mails to suppliers
- Accounting follow-up: editing of invoices, publication and dispatch of weekly, monthly and annual financial statements, collection of debts
- Call: reminder to the customer for late payments
- Client Compliance Auditor Bilingual French - English
- Monitor and validate calls, emails and chat to ensure that the quality of service matches the client's requests
- Ensure that the service provided meets standards and certifications
- Ensuring quality
- Handling of customer e-mails
- Travel Assistance (MWRLife/ Travel Advantage)

I have used Zendesk, Zopim, Tawk.to, LinkedIn, Poshmark, Microsoft Word, Excel, Google Docs, Slack, Freshdesk, Oberlo, Asana and other CRM platforms, Intercom , Magento, Prestashop, Stripe, Paypal, Ipayout, wordpress and Shopify. I am a fast learner and enjoy the challenges of learning new tools while being open to feedback.
If you hire me, I will do my best. I am ready to be hired by you and start working on your jobs.
I am so excited on working with you.